06/services / automation-workflows / ai-receptionist-setup

An AI receptionist that answers, qualifies, and books — 24/7.

Every call gets a warm, on-brand answer in under 3 seconds. Even at midnight. Even when you're driving. Even when your front desk just quit.

/the problem

If you're missing calls, you're losing business.

62%

of small business calls go unanswered during business hours

85%

of callers who hit voicemail don't leave one

$75B

lost annually by US small businesses from missed and mishandled calls

Sources: BIA/Kelsey, Forrester, Invoca

/the guide

We've been on hold too. Built by people who know what "press 1 for sales" costs you.

An AI receptionist is one of the highest-leverage automations a small business can deploy. We've spent time testing every major provider — Vapi, Bland, Synthflow, Retell, ElevenLabs — and we build the one that fits your business, not the one that pays the biggest affiliate kickback. Most setups go live in 7-10 days.

/the plan

Three steps to a phone line that never sleeps.

  1. 01

    Book the audit.

    30 minutes, no pitch. We learn your call patterns, what to escalate, and what to handle.

  2. 02

    Get your call-handling map.

    Call flows, escalation rules, and integration plan. Yours to keep.

  3. 03

    We build it.

    Live in 7-10 days, fully documented. You own the voice, the prompt, and every recording.

/what's included

What we build for you.

  • Custom AI voice trained on your business, services, and FAQs
  • 24/7 answering with sub-3-second pickup
  • Smart call routing (urgent calls forwarded, routine calls handled)
  • Calendar booking integration (Google Calendar, Calendly, Acuity)
  • Automatic SMS follow-up with call summary
  • Voicemail-to-text transcription with action items
  • Daily call summary email with insights
  • Spam and robocall filtering
/hear it in action

Don't trust us. Call it yourself.

/our live number
Call (208) 557-8420 to talk to Pebble Media's own AI receptionist.

We use what we build. Pebble Media's main line is answered by the same AI receptionist system we set up for clients. Call it. Ask it anything about our services. Try to break it. Then book the audit.

→ Yes, that's our real number. Yes, you can call right now.

/placeholder · Episode 1 demo coming soon

/best for

Best for businesses where every call counts.

Trades & Contractors

Storm calls at 9pm. Roofing leads on Sunday. Your AI receptionist captures every one.

Medical & Dental Practices

HIPAA-aware intake, appointment scheduling, prescription refills routed to the right person.

Real Estate

Showing inquiries, listing questions, after-hours buyers — handled with your brand voice.

Professional Services

New consultation requests qualified and booked. Existing clients routed to their account manager.

/investment

What an AI receptionist actually costs.

/setup

Receptionist Setup

From $2,500

One AI voice receptionist, calendar integrated, fully documented. 7-10 day deploy.

Most popular
/ongoing

Receptionist + Ongoing Tuning

From $2,500 + $250–600/mo

Setup plus monthly optimization, new flows, performance tracking.

/multi

Multi-Receptionist Build

From $5,000

For multi-location businesses or teams needing multiple specialized AI receptionists (e.g., sales line + support line).

Includes your own AI voice (cloned or selected), full call recordings access, transcripts of every conversation, and a kill switch you can flip from any phone.

/questions

Questions before you call.

  • Can the AI handle complex questions?

    Yes — when it can't, it escalates to a human or routes the caller to a callback queue. It never pretends to know something it doesn't.

  • Will it sound robotic?

    No. Modern AI voices are nearly indistinguishable from humans. We let you pick a voice or clone yours.

  • What if someone needs to talk to a human?

    The AI is trained to recognize that signal and either forward immediately to a designated number or take a detailed message with a callback time.

  • Is it HIPAA / compliance friendly?

    For medical and legal use cases, yes — we deploy on HIPAA-eligible infrastructure when needed. Standard setups use SOC 2 compliant providers.

  • How fast can you build it?

    7-10 business days from kickoff to live. Most of that is training the AI on your specific business and testing edge cases.

  • What happens during a power outage or AI provider downtime?

    Calls fail over to a configurable fallback — voicemail, ringing through to a real phone, or a backup line. You're never just dropped.

/next step

Stop missing calls. Start owning them.

Free 30-minute audit. We'll figure out if AI reception fits your business, even if we don't end up building it.

Or just call (208) 557-8420 and talk to ours.