EXTERNAL
Abandoned cart recovery is set-and-forget — and forgotten.
You set up the email two years ago, never touched it. Conversion is mediocre because the timing, channel, and copy never got tuned.
Automation for
ecommerce brands.
Stop losing abandoned carts. Stop manually fulfilling. Stop wondering which channel is actually working.
/the problem
DTC margins don't survive manual ops. So why are you still doing them?
EXTERNAL
Inventory updates lag, sometimes oversell.
Stock counts drift between Shopify, Amazon, and your warehouse. By the time you catch it, you've sold something you can't ship — and the refund hurts twice.
EXTERNAL
Customer support questions are 80% the same 10 things.
"Where's my order? Sizing? Returns?" — repeated thousands of times. Your team burns out answering manually, and response times slip into the danger zone.
EXTERNAL
Marketing dashboard? You mean 7 different platform tabs?
Shopify, Meta Ads, Google Ads, Klaviyo, GA4, Amazon — every Monday is a screenshot collage. You can't make decisions because you can't see the whole picture.
/the guide
We've wired up the DTC stack — and yes, Shopify actually talks to Klaviyo properly.
We integrate with Shopify, Klaviyo, Gorgias, Meta Ads, Google Ads, and the rest of the DTC stack. We know the difference between an LTV problem and a CAC problem. Based in Idaho Falls, we build systems for ecommerce brands that want to grow without growing the ops team.
/the plan
Three steps to an ecom brand that runs leaner than it grows.
- 01
Book the audit.
30 minutes. We learn your stack, your funnel, and where margin is leaking.
- 02
Get your report.
Three highest-impact automations for your store. Yours to keep.
- 03
We build it.
Live in 2–4 weeks. Documented for your team, owned by you, runs without your founder hat on.
/what we build
What we build for ecommerce.
01
Abandoned cart + post-purchase sequences
Email + SMS abandoned cart recovery tuned to your customer behavior, plus post-purchase flows that drive review, repeat, and referral revenue.
02
Inventory sync across channels
Shopify ↔ Amazon ↔ 3PL ↔ wholesale — stock counts kept in sync so you never oversell or under-show inventory.
03
Customer support chatbot
Trained on your policies, sizing, shipping, and FAQs. Answers the 80% of questions that don't need a human — and hands off the 20% that do, with full context.
04
Unified ecom marketing dashboard
Shopify + Meta + Google + Klaviyo + Amazon in one dashboard. ROAS, MER, LTV, CAC — the numbers that actually run a DTC brand.
05
Review request automation
Post-purchase review requests timed to product type (consumables vs. apparel vs. hardware). Reviews compound your conversion rate quietly.
06
Returns and exchanges workflow
Automated return labels, exchange recommendations, and refund processing. CX touch time drops, customer happiness goes up.
/what changes
What your week looks like after.
Abandoned carts recover at double-digit rates.
Inventory is right across every channel.
Support tickets drop without hurting CSAT.
You can see MER and LTV in one dashboard.
/the stakes
The brands that automate are the ones scaling past $5M without scaling the ops team.
While other DTC brands are hiring their fourth ops person, you're still running lean. While theirs are losing margin to manual fulfillment and missed support, yours compounds. Automation isn't optional in ecom anymore — it's the only way the math works at scale.
/idaho ecommerce
Serving Shopify, DTC, and ecommerce brands shipping from Idaho Falls, Rexburg, Pocatello, and across the country.
/investment
Built for ecommerce. Priced for ROI.
/ecom starter
$3,500setup
One complete system — abandoned cart flows, inventory sync, or marketing dashboard. Built, tested, documented, and handed over in 2–4 weeks.
- Shopify + Klaviyo integration
- Abandoned cart or inventory sync
- Templated email + SMS flows
- Loom walkthrough + documentation
- 30-day support window
/ecom studio
$1,997/mo
Ongoing automation support, new flow builds, and tuning as your store, SKUs, and channels grow.
- Everything in Starter
- Unlimited new workflow builds
- Unified ecom dashboard
- Klaviyo + Gorgias tuning
- Priority support during launches
/case studies
Currently building case studies. Yours could be next.
Ecommerce · Ecommerce Automation
Eastern Idaho · Be the first
/faq
Questions ecommerce operators ask.
Do you work with Shopify and Shopify Plus?+
Yes. Shopify and Shopify Plus are our most common stack. We also work with WooCommerce, BigCommerce, and headless setups (Hydrogen, Next.js Commerce) when the team needs it.
Can you sync inventory between Shopify and Amazon?+
Yes. Through Shopify's native integrations, dedicated tools (Skubana, Linnworks), or custom Make/Zapier workflows depending on your scale. The right setup depends on order volume and SKU count.
How does the support chatbot handle product questions?+
It's trained on your product catalog, sizing guides, shipping policies, and return policies. When it doesn't know — or detects a high-value or angry conversation — it hands off to a human with full transcript and order context.
Can you build a marketing dashboard that includes Amazon?+
Yes. Amazon Ads + Amazon Seller Central data can be unified with Shopify, Meta, Google, and Klaviyo data into one dashboard. ROAS, MER, and channel attribution all in one view.
We're under $1M — is this worth it?+
For most brands, yes — but it depends. We'll be honest on the audit about whether your stage warrants the build. Abandoned cart and review automation almost always pay back fast; full unified dashboards usually make sense above $500k/yr.
/next step
Let's see where your margin is leaking.
30 minutes. No pitch. We'll map your stack, funnel, and ops flow, identify the highest-impact automation, and leave you with a plan — whether you hire us or not.
/based in
Idaho Falls, ID
Serving ecommerce businesses across Eastern Idaho — Idaho Falls, Rexburg, Pocatello, and surrounding communities.